What you'll learn?

  • Learning how to be successful sales managers, select sales professionals, build unity and trust in a sales team, interview successfully, train sales professionals, set performance standards, and conduct performance evaluations.
  • Choosing a territory strategy, conducting territory reviews, developing and using sales forecasts, conducting sales meetings, and setting goals in meetings.
  • Learning how to motivate sales team members, implement compensation practices to keep top performers, identify and improve substandard performance.

Description

This course concentrates on the fundamentals of practical sales skills. The skills start with prospecting clients and preparation of a sales relationship, handling customer needs and finally closing a winning business transaction (product/service). The main purpose of this course is to help participants to acquire the skills, knowledge & attitudes required to become a professional sales force member through a group of practice activities & case studies.

Audience :

Individuals High School Students seeking professional development. University & Institute students. University & Institute fresh graduates. Post graduate students. Corporate Corporate professionals, sales force, customer care, management & future managers seeking personal professional development. Corporate training departments seeking employee development.

Topics :

Sales Fundamentals

o  The sales process

o  Elements of selling

o  Understanding sales terms

Your Professional self

o  Developing your character

o  Managing yourself

Handling clients

o  Finding your clients

o  Connecting with your clients

o  Finding solutions

The sales presentation

o  Anticipating objections

o  Creating a sales presentation

o  Responding to objections

Prerequisities :

Recommended Knowledge :

No special prerequisites applied. Previous sales, customer care experience and/or Advanced Interpersonal Communication course preferred.

Recommended Course(s) :

Category :

  • Business

Training Materials :

Thomson Course Technology

Labs :

This course includes several labs to ensure you will gain the targeted skills and experience.

Credential :

This course is both a stand alone skills based certificate from "YAT Education Centers" & also part of the "YAT Business Diplomas"; "Sales & Marketing Skills Diploma – Standard Level".

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