What you'll learn?

  • Learning what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination.
  • Learning about the difference personality styles that can be present in a workplace and how can we get the most out of it.
  • Learning how communication skills help in managing a diverse workforce and how diversity influences  relationships between co-workers

Description

This course covers diversity in the workplace for employees, supervisors, team leaders and managers. The course explains presence of a diverse workplace and how to deal with such a situation. The main purpose of this course is to help participants to acquire the skills, knowledge & attitudes required to manage diversity & effectively communicate with others in a diverse environment through a group of practice activities & case studies.

Audience :

Individuals University & Institute fresh graduates seeking a career in HR & Training. Post graduate students. Corporate Corporate professionals, HR & future managers seeking personal professional development. Corporate training departments seeking employee development.

Topics :

Fundamentals of diversity

o  Overview of diversity

o  Advantages of diversity

Identifying differences

o  Cultural differences

o  Personality styles

Overcoming barriers to diversity

o  Barriers to diversity

o  Dealing with discrimination

Communicating in a diverse workplace

o  Effective Communication

o  Evaluations and feedback

Managing diversity

o  Managing diversity in a workplace

o  Develop a diverse workplace

Prerequisities :

Recommended Knowledge :

No special prerequisites applied

Category :

  • Business

Training Materials :

Thomson Course Technology

Labs :

This course includes several labs to ensure you will gain the targeted skills and experience.

Credential :

This course is both a stand alone skills based certificate from "YAT Education Centers" & also part of the "YAT Business Diplomas"; "HR & Training Skills Diploma – Advanced Level", "Team Management Skills Diploma – Advanced Level".

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