What you'll learn?

·     Unattended installation

·     Establish a Remote desktop connection

·     Provide a Remote assistance

·     Install Windows Server 2003

·     Demonstrate ability to use Linux

·     Install Linux

Description

In this course, trainees will study operating systems advanced topics to help them support workstations in a network environment. They will also learn the basics of operating system networking to help them install and setup small networks. Finally, trainees will recognize Linux fundamentals.

Audience :

This course is designed for advanced PC technicians who are planning to expand their filed of experience and knowledge to be able to support various operating systems environments.

Topics :

Windows XP Advanced Topics

o  Unattended Installation

o  Answer file & uniqueness database file

Managing Local Users & Groups

o  User account types

o  Creating local user account

o  Assigning groups

o  Resetting passwords

NTFS Permissions

o  Types of permissions

o  Assigning permissions

o  Permissions inheritance

o  Domain controllers

Supporting Users Remotely

o  Remote desktop connection

o  Remote assistance

Managing Windows Server 2003

o  Installation

o  Choosing server role

o  Assigning DHCP & DNS role for the server

o  Using Microsoft Managing Console (MMC)

Fault Tolerance

o  Basics disks vs. dynamic disks

o  Simple, spanned, stripped volumes

o  Creating mirrored volumes

o  RAID-5 benefits

Linux Basics

o  Introduction to Linux

o  Linux desktop

o  Linux installation

Linux Starting

o  Install Linux

o  Logging in

o  Files & file systems

Prerequisities :

Recommended Knowledge :

Operating Systems Configuration Networking Basics

Recommended Course(s) :

Category :

  • Technical Support

Training Materials :

YAT Official Courseware

Labs :

This course includes several labs to ensure you will gain the targeted skills and experience.

Credential :

This course is an essential part of YAT Professional Diploma in Technical Support (Advanced YPDT). It qualifies trainees to Support PCs in networking environment.

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