· Use DOS as a technical support tool
· Describe the function and the inner working of the file system and differentiate between the different file systems available for Windows operating systems
· Install multiple Windows Operating System on the same machine
· Perform clean Windows 98 installation
· Perform Windows 98 upgrade
· Use the Device Manager for various administrative and support tasks
· Demonstrate understanding for the concept of Virtual Memory and ability to adjust its setting to achieve performance needs
· Use the System Monitor and System Resource in Windows 98 to monitor performance
· Install Windows XP/2000
· Recognize the importance of Windows XP/2000 administrative tools
· Perform backup and restore operations
· Use Windows XP/2000 Disk Manager to partition the available hard disks
· Use the Device Manager in Windows XP/200o to disable/enable installed components, update drivers for installed components, and resolve conflicts between installed devices
· Use the Windows XP/2000 available tools for performing basic and advanced system checkup and maintenance
· Perform Performance monitoring in Windows XP/2000
· Efficiently use the Internet and Help facilities in Windows to acquire the resources and necessary information required for maintenance procedures like hardware drivers and motherboard type
Description
An operating system is an essential and integral part of modern computers. It is often the most complex piece of software. Keeping things running flawlessly is the main goal of any OS. Managing memory and input/output devices are among an operating system responsibilities. This course provide the necessary details required for Installing and configuring Windows operating systems.
Audience :
This course is designed for trainees who are interested in maintaining their personal computers themselves, and those who want to start a career in the field of technical support.
Topics :
Introduction To Operating Systems
o What Is An Operating System?
o DOS Tools
o File Systems (FAT16, FAT32, & NTFS)
o Dual Booting
Windows 98/Me
o Installing Windows 98/Me
o Setup Switches
o Device Manager
o Hardware Profiles
o Monitoring & Enhancing Performance
o Maintenance Tools
Windows 2000/XP
o Component Compatibility
o Installing Windows 2000/XP
o Administrative Tools
o Backup And Restore Files
o Disk Manager
o Partitioning & Formatting Hard Disk Drives
o Device Manager
o Enable / Disable A Device
o Maintenance Tools
o System Monitoring
Internet Help
o Identify A Motherboard
o Getting A Motherboard Manual
o Getting A Device Driver
Recommended Knowledge :
Microsoft Windows
Hardware Maintenance
Recommended Course(s) :
Category :
Training Materials :
YAT Official Courseware
Labs :
This course includes several labs to ensure you will gain the targeted skills and experience.
Credential :
This course is an essential part of YAT Professional Diploma in Technical Support (Standard YPDT).
