Hardware
o configure settings and use BIOS/UEFI tools on a PC
o Explain the importance of motherboard components, their purpose and properties.
o Compare and contrast various RAM types and their features.
o Install and configure PC expansion cards.
o Install and configure storage devices and use appropriate media
o Install various types of CPUs and apply the appropriate cooling methods.
o Compare and contrast various PC connection interfaces, their characteristics and purpose
o Install a power supply based on given specifications
o select the appropriate components for a custom PC configuration to meet customer specifications or needs
o Compare and contrast types of display devices and their features
o Identify common PC connector types and associated cables
o Install and configure common peripheral devices
o Install SOHO multifunction device/printers and configure appropriate settings
o Compare and contrast differences between the various print technologies and the associated imaging
o Ðperform appropriate printer maintenance
Networking
o Identify the various types of network cables and connectors
o Compare and contrast the characteristics of connectors and cabling
o Explain the properties and characteristics of TCP/IP
o Explain common TCP and UDP ports, protocols and their purpose
o Compare and contrast various WiFi networking standards and encryption types
o install and configure SOHO wireless/wired router and apply appropriate settings
o Compare and contrast Internet connection types, network types and their features
o Compare and contrast network architecture devices, their functions and features
o use appropriate networking tools
Mobile Devices
o Install and configure laptop hardware and components
o Explain the function of components within the display of a laptop
o Given a scenario, use appropriate laptop features
o Explain the characteristics of various types of other mobile devices
o Compare and contrast accessories and ports of other mobile devices
Hardware and Network Troubleshooting
o troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools
o troubleshoot hard drives and RAID arrays with appropriate tools
o troubleshoot common video, projector and display issues.
o troubleshoot wired and wireless networks with appropriate tools
o troubleshoot and repair common mobile device issues while adhering to the appropriate procedures
o troubleshoot printers with appropriate tools
