Problem solving basics
o Fundamentals of problem solving
o Effective approaches to problem solving
Problem solving in the corporate world
o Problem solvers
o The corporate problem solving culture
Problem solving process
o Identifying problems
o Committing to a solution
o Confirming problem elimination
Critical thinking and information analysis
o Critical thinking
o Qualitative analysis
o Quantitative analysis
Problem solving teams
o Managing problem solving teams
o Driving a successful team