What you'll learn?

  • Introducing the need for problem solving, ineffective responses to problems, the elements of an effective solution, and the skills needed to for effective problem solving.
  • Learning how to avoid inappropriate responses to problems, identify types of problem solvers, overcome barriers to problem solving, and identify phases of the problem-solving process.
  • Covering the process for generating solution options and a method for prioritizing problems, the ability to identify a problem's root causes, develop and implement an effective solution, track the success of your solution, and define multiple analysis techniques and different methods to reach conclusions.
  • Learning about logical and creative thinking, quantitative and qualitative analysis techniques, reasoning, and conclusions.

Description

This course focuses on the fundamentals of solving business problems. It teaches participants how to analyze problems & situations, generate possible solutions and/or options and selecting the best or most suitable solution. The main purpose of this course is to help participants to acquire the skills, knowledge & attitudes required to successfully analyze, estimate, criticize, generate information based solutions & select the proper option through a group of practice activities & case studies.

Audience :

Individuals High School Students seeking professional development. University & Institute students. University & Institute fresh graduates. Post graduate students. Corporate Corporate professionals, management & future managers seeking personal professional development. Corporate training departments seeking employee development.

Topics :

Problem solving basics

o  Fundamentals of problem solving

o  Effective approaches to problem solving

Problem solving in the corporate world

o  Problem solvers

o  The corporate problem solving culture

Problem solving process

o  Identifying problems

o  Committing to a solution

o  Confirming problem elimination

Critical thinking and information analysis

o  Critical thinking

o  Qualitative analysis

o  Quantitative analysis

Problem solving teams

o  Managing problem solving teams

o  Driving a successful team

Prerequisities :

Recommended Knowledge :

No special prerequisites applied. Previous work experience and/or business studies background preferred.

Category :

  • Business

Training Materials :

Thomson Course Technology

Labs :

This course includes several labs to ensure you will gain the targeted skills and experience.

Credential :

This course is both a stand alone skills based certificate & also part of the "YAT Business Diplomas"; "Finance & Quality Management Skills Diploma – Standard Level", "Communication Skills Diploma – Advanced Level".

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